WhatsApp front desk for SA service businesses

Your customers already WhatsApp you.
Stop losing the ones you can’t answer.

Anicetus AI answers customers instantly, captures job details, books into your calendar, chases quotes and asks for reviews — while you’re on the job.

Built for trades and appointment businesses English + Afrikaans ready POPIA consent built in
Hi, my geyser is leaking. Can someone come out tomorrow?
I can help. Is it leaking from the tank, a pipe, or the valve?
The pipe I think. Water is coming down the wall.
URGENT JOB CAPTURED
Geyser leak · pipe suspected
Address requested · photo requested
Owner alerted with job card
Please close the mains water valve if safe. I’ve alerted the plumber now.
Calendar Confirmation
Address: 12 Palm Road, Doonside
Client: J. Smit
Problem: Geyser leak
Status: site visit booked
Thank you — nobody else answered.

The 9pm emergency goes to whoever answers first.

You’re on a job. Your phone is in the van. The customer messages three businesses and books the first one that replies properly.

  • ×Missed WhatsApp messages become missed jobs.
  • ×Quotes go out and never get chased.
  • ×Customers cancel and the slot stays empty.
  • ×Happy customers forget to leave reviews.
  • ×Your Facebook page and WhatsApp profile look half-finished.

Packages that sell the outcome.

Start small, prove value fast, then upgrade into a full WhatsApp front desk.

Starter

Get Found

R1,000 once-off

For any local service business that needs to look professional fast.

  • ✓WhatsApp Business makeover
  • ✓Facebook page fix-up
  • ✓QR pack for bakkie, counter and cards
  • ✓No monthly fee
Start with Get Found
Appointments

The Booking Assistant

R3,500 setup + R500/month

For salons, nail techs, groomers, swim schools, tutors and physios.

  • ✓Customers book themselves
  • ✓Google Calendar slots
  • ✓Reminders and waitlist
  • ✓Reschedule and cancel handling
Fill my calendar
Premium

The Full Front Desk

R6,500 setup + R850/month

For established businesses with staff, higher volume and multiple calendars.

  • ✓Booking + emergency job capture
  • ✓Reminders, waitlist and follow-ups
  • ✓Review collection and promos
  • ✓Priority support
Run my front desk

Built for your trade.

Full-stack packages tuned for one industry — every enquiry answered, every lead captured, every calendar filled. Fully customisable.

Property

The Estate Agent Bot

R6,500 setup + R850/month

Never lose a lead at 22:00. Property24, Private Property and signboard enquiries answered in seconds.

  • ✓Buyer qualification: budget, area, timeline, bond status
  • ✓Matches buyers to your listings — instantly
  • ✓Viewings booked into your calendar + reminders
  • ✓POPIA consent + full audit trail on every chat
  • ✓Human handoff on offers, legal & complaints
  • ✓Monthly lead report
Book a demo

All six packages are customisable — modules added or removed per client. Local support, same-day setup, no long contracts.

How it works

Simple for the customer. Useful for the owner. Built to prove value every month.

Customer messages you

They use WhatsApp like they already do. No app to install. No new behaviour to learn.

The assistant handles the front desk

It answers questions, captures details, offers slots, sends reminders and escalates to you when needed.

You get the job card and report

You see bookings, quotes, emergencies and monthly proof: chats handled, jobs captured, reviews requested.

Area-focused launch

Starting local first: WhatsApp works best when the offer feels close, fast and personal.

Durban & Surrounds

We are able to do remote consultations also.

Questions owners ask

Do my customers need to install anything?

No. They message your business on WhatsApp like they already do.

Will the bot invent prices or promises?

No. It answers from your approved business information and escalates to you when it does not know.

Can it handle emergencies?

Yes. Emergency messages are treated differently: the bot captures details fast, gives safety guidance if configured, and alerts you immediately.

What happens if I want to cancel?

Starter is once-off. Monthly packages are month-to-month. Your website content and business information remain yours.

Stop losing work to a busy phone.

Message Anicetus AI on WhatsApp and see the demo. If it doesn’t clearly save you time or recover jobs, don’t buy it.

WhatsApp Christiaan